Privacy Policy
At The WilderKitchen, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, billing and delivery addresses, and payment details.
Transaction Information: Details of purchases and interactions with our website.
Technical Information: IP address, browser type, device type, and browsing data through cookies.
2. How We Use Your Information
Your information may be used for:
• Processing and fulfilling your orders.
• Communicating with you about your orders, including delivery updates.
• Providing customer support and responding to your queries.
• Sending promotional emails (if you have opted in).
• Improving our website and your shopping experience.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with trusted third parties, such as:
• Payment processors to securely process transactions.
• Delivery companies to fulfil your orders.
• Service providers who assist us in managing our website and marketing activities.
These third parties are bound by confidentiality agreements and may only use your information as instructed by us.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Withdraw your consent to receive marketing emails.
To exercise your rights, please contact us at hello@wilderkitchenfood.com.
7. Security
We implement appropriate technical and organisational measures to safeguard your information. However, please note that no data transmission over the internet is entirely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@wilderkitchenfood.com
Thank you for trusting The WilderKitchen